Every plan is symmetrical — upload matches download — with no data caps, no contract, and your gateway and managed Wi-Fi included. Installation is a one-time cost, quoted in writing after we survey your home.
If you're not sure, most households land on 1 Gig. You can move up or down a tier at any time — there's no contract holding you to one.
Add Rio Digital Phone — a home phone line over your fiber connection — to any plan for +$19.95/month.
Installation is a one-time cost that depends on how the fiber has to reach your home. We survey first, then quote in writing — you are not charged for installation before that survey.
Fiber brought to the exterior wall and through it, gateway placed indoors, line tested, Wi-Fi set up before the technician leaves. The most common install.
Fiber routed through the attic to a structured wiring closet, with the gateway positioned for the best coverage through the house. For homes already wired for it.
For homes set well back from the street, or where the run is long or has to cross something awkward. Includes everything in Premium. The exact figure comes from your survey, in writing, before any work.
Fiber prepared during the build so the house is ready to activate on day one. Ask your builder, or call us and we'll coordinate with them.
Monthly service for twelve months plus a one-time standard install. If your home needs a Premium or Pro install, that one-time figure changes — and you'll have it in writing before you're charged.
| Plan | Per month | Standard install | Year one, all in |
|---|---|---|---|
| Rio Home Life — 300 Mb | $89.95 | $249 | $1,328.40 |
| Rio Family Flow — 600 Mb | $99.95 | $249 | $1,448.40 |
| Rio Premier Living — 1 Gig | $119.95 | $249 | $1,688.40 |
| Rio Whole Home — 2 Gig | $139.95 | $249 | $1,928.40 |
| Rio Family Max — 5 Gig | $199.95 | $249 | $2,648.40 |
| Rio Ultimate Home — 8 Gig | $299.95 | $249 | $3,848.40 |
Year-one figures are twelve months of service plus a one-time standard install, and include your gateway, managed Wi-Fi and unlimited data. There is no separate equipment charge, no data-cap overage, and no contract. The gateway is Rio's equipment — its rental is already in the monthly price, and it comes back to us if you leave.
If Rio Fiber isn't better than what you had, tell us within your first 30 days of service and we'll refund what you've paid for it.
We survey, then quote in writing. You are not charged for installation before that survey — and if the survey finds we can't reach your house after all, your installation fee is refunded in full.
Month to month, cancel any time. No early-termination fee and no bundle you have to keep in order to hold your price.
Plans only matter if we've reached your street. Check that first — it takes about ten seconds.
Or call 830-224-0000, Mon–Fri 8am–5pm Central.
