Rio Fiber is a Rio Broadband company, laying fiber street by street across Horseshoe Bay. Real glass in the ground, running all the way to the wall of your house — not to a cabinet down the road.
"Fiber" gets used loosely. Cable networks run fiber to a neighborhood cabinet and then copper coax for the last stretch to your house — that last stretch is where the speed, the upload limit and the peak-hour congestion come from. Rio runs glass the entire way, into a box on your exterior wall. That's what makes upload match download, and what stops your evening looking different from your morning.
We build in phases, street by street, because that's the only way a network this size gets funded and finished. Which street comes next isn't arbitrary — it's decided by cost to reach and by how many households on it have told us they want it.
These are easier to state than to keep, so we've built them into how the site works rather than just writing them here.
Our address checker reads the same as-built map our crews work from, and it will tell you no — and tell you why. On Applehead Island it names the actual reason: the streets are concrete, which makes our normal method far more expensive. That's a worse sales pitch and a better answer.
Every home is different — how far it sits from the street, what's between here and there, how it's wired inside. We survey first, quote in writing, and don't charge you for installation before that.
No contract, no early-termination fee, no bundle you have to keep to hold your price, and no separate equipment charge — the gateway is ours, its rental is already in your monthly price, and it comes back to us if you go. If we're not better than what you had, leave.
830-224-0000 reaches Rio Broadband, Monday through Friday, 8am–5pm Central. The crews are local, the trucks are local, and when something goes wrong there's a person here who can put one in your driveway. That's the part a national provider structurally cannot match — and the part we'd ask you to hold us to.
One address, one honest answer — including a plain no where the answer is no.
Or call 830-224-0000, Mon–Fri 8am–5pm Central.
